The Full Story And History of Ricoh The Global IT Giant

Ricoh is a Japanese multinational company that originally grew out of the research-laboratory world. It began when the Institute of Physical and Chemical Research decided to commercialize its R&D, creating a business that eventually became Ricoh.

Founded under the name Riken Kankōshi Co., Ltd. in 1936, Ricoh has developed a corporate philosophy known as the “Spirit of Three Loves” — “Love your neighbour, Love your country, Love your work” — which continues to guide its business.
Over the decades Ricoh has expanded far beyond the original sensitised-paper business, into imaging, office equipment, software solutions and services. Its mission is to empower creativity and help people fulfil their potential through work.

Ricoh’s global footprint today

Today Ricoh operates in around 200 countries and regions, providing multifunction devices, printing, scanning, software and services.
The company has evolved from a Japan-domestic enterprise into a global player with manufacturing, R&D and regional headquarters across Asia-Pacific, Europe, the Americas, Africa and the Middle East.

In the African market specifically — Nigeria & West Africa — you IQ Distributions Limited remains the authorised distributor of Ricoh printers, scanners and smart meeting devices, with stock available locally and full after-sales support.

Why Ricoh still matters in 2025

Even in a world dominated by digital transformation and remote work, Ricoh remains relevant for several reasons:

• Its hardware ecosystem (printers, scanners, meeting-devices) still underpins everyday business workflows, especially in regions and sectors where paper, documents and hybrid-work models persist.
  

• Its software and services arms help organisations modernise document workflows, scanning, archiving and collaboration.
  

• Its global reach and local support mean that for businesses in Nigeria, West Africa, working with a brand like Ricoh (via local authorised distributors like you) brings reliability, warranty, and service infrastructure.
  

• The brand’s long history and commitment to innovation and “work-fulfilment” philosophy mean customers may view it as a trusted partner rather than an obscure vendor.
  

What this guide covers

In this comprehensive guide we’ll cover:

• Ricoh’s product portfolio and categories: printers, scanners, smart meeting devices (e.g., meeting-hubs, projection & collaboration), and software/solution portfolios.
  

• The evolution of Ricoh’s business, how it has expanded beyond hardware into services.
  

• Awards, recognitions and the brand’s credibility in the marketplace.
  

• How Ricoh is positioned in the region (Nigeria / West Africa) via distribution network, and what this means for local buyers.

2. The Origins of Ricoh

2.1 Founding and Early Years

Ricoh traces its origins to 1936, when it was established as Riken Kankōshi Co., Ltd., a company created to commercialize the research output of the Institute of Physical and Chemical Research (Riken Concern). The young company initially focused on sensitized paper and photographic products, leveraging Japan’s early advancements in imaging science.

During its formative years, Ricoh expanded into cameras, introducing models that gained a reputation for reliability and affordability. The company also began producing carbonless paper and early office equipment, laying the foundation for its long-term evolution into a major player in office technology.

2.2 Ricoh in the Post-war Era

In the years following World War II, Ricoh entered a period of rapid expansion as demand for office productivity tools surged. The company broadened its portfolio to include mimeograph machines, document duplicators, and other equipment that supported growing administrative needs across Japan.

One of Ricoh’s landmark achievements during this era was the introduction of its first photocopiers. These devices positioned the company as an emerging leader in the imaging and document-processing sector. Throughout the mid-20th century, Ricoh continued to extend its reach, establishing subsidiaries and distribution networks across Asia, Europe, and the United States as part of its global expansion strategy.

2.3 Major Milestones by Decade

1960s: Entry into Office Automation

The 1960s marked Ricoh’s firm move into office automation, with the development of more advanced duplicators, copiers, and business machines. This decade set the stage for Ricoh’s role as a comprehensive provider of office technology.

1970s: Introduction of Plain-Paper Copiers

Ricoh launched its first plain-paper copiers in the 1970s, a major technological shift that transformed the market. These systems improved speed, convenience, and cost-efficiency, helping Ricoh strengthen its international competitiveness.

1980s: The Digital Evolution Begins

During the 1980s, Ricoh began integrating digital capabilities into its hardware. Improvements in microprocessors and imaging systems led to more intelligent copier and printing technologies. This period also saw the introduction of new product lines that bridged analog and digital workflows.

1990s: Expansion Through Acquisitions and IT Focus

In the 1990s, Ricoh accelerated its transformation through global acquisitions and partnerships. The company expanded into networked printing, document management, and early IT services, reflecting the broader shift from standalone hardware to integrated digital solutions.

2000s–2020s: Digital Workflows, Cloud, Sustainability, and Smart Devices

From the early 2000s onward, Ricoh evolved into a provider of cloud-enabled services, workflow software, and smart multifunction devices. Sustainability became a core priority, with innovations in low-energy hardware, recycling programs, and environmentally conscious manufacturing. By the 2010s and 2020s, Ricoh has been actively building solutions for digital transformation, hybrid work environments, collaboration technology, and intelligent device ecosystems.

3. Ricoh Today: Global Presence & What the Company Represents

3.1 Leadership & Corporate Structure

Ricoh Company, Ltd. is headquartered in Tokyo, Japan, and operates as a global provider of digital services, office technology, and workflow solutions. The company serves key markets across Asia-Pacific, Europe, the Americas, and emerging regions, maintaining a strong international presence through subsidiaries, sales networks, and strategic partners. Ricoh’s structure includes dedicated business units for office imaging, commercial printing, digital services, and industrial solutions. Its R&D hubs are distributed across Japan, Europe, and the United States, where teams focus on imaging science, digital workflow innovation, AI integration, and sustainable hardware development.

3.2 Ricoh’s Vision and Values

Ricoh’s overarching vision is to support digital transformation for organizations of all sizes, helping them streamline processes, improve productivity, and adapt to modern work environments. Central to its values is a strong commitment to sustainability, reflected in energy-efficient devices, reduced environmental impact across product lifecycles, and long-term programs focused on circular economy principles. The company also promotes a Workplace Experience (WX) philosophy, which emphasizes the creation of environments where people can perform effectively, collaborate seamlessly, and work with technologies that elevate daily efficiency.

3.3 Major Acquisitions

Ricoh’s global capabilities have been strengthened over the years through strategic acquisitions and the expansion of specialized subsidiaries. A major addition to the group was PFU Limited, known worldwide for its high-performance document scanners under the fi Series and ScanSnap brands. This acquisition expanded Ricoh’s expertise in image capture and archival solutions. Ricoh also incorporated IBM’s printing systems operations in an earlier strategic move, enhancing its presence in production printing and enterprise output management. Over time, the company has acquired or partnered with firms in workflow automation, IT services, AV communication, and cloud-based solutions, supporting its transition into a comprehensive digital services provider.

4. Ricoh’s Product Portfolio — Full Breakdown

A. Printing & Imaging Solutions

A.1 Multifunction Printers (MFPs)

Ricoh’s multifunction printers combine printing, scanning, copying, and document management features in a single device designed for modern workplaces. The color MFP lineup, including the IM C series, delivers high-quality output, cloud integration, and intelligent workflow capabilities tailored for dynamic office environments. Ricoh also offers monochrome MFPs that provide reliable, high-volume document processing for organizations prioritizing efficiency and low operating costs. The company designs distinct models for both enterprise and SMB markets, ensuring scalability, security, and compatibility with varying workloads. Core technologies such as the Smart Operation Panel and Always Current Technology enable continuous updates, app integration, and intuitive touchscreen control, keeping devices aligned with evolving business needs.

A.2 Single-function Printers

Ricoh’s single-function printers are built for organizations that require dedicated printing performance without scanning or copying features. The range includes compact workgroup printers for everyday office tasks, as well as advanced devices for high-volume or specialized output. Ricoh’s production printers deliver exceptional speed, color accuracy, and media versatility, supporting commercial printing environments. The Pro series is engineered for industrial and commercial print service providers, offering capabilities for variable data printing, sophisticated finishing, and large-scale production runs. Across all categories, Ricoh integrates sustainability-focused features such as reduced power consumption, efficient toner usage, and environmentally conscious engineering.

A.3 Production & Industrial Print

Ricoh provides a broad range of production and industrial printing solutions designed for professional and enterprise environments. The sheet-fed production systems support high-speed, high-quality output suitable for commercial print operations, marketing agencies, and in-house production facilities. Ricoh’s wide format printers accommodate applications such as blueprints, construction drawings, posters, and signage, offering precision and durability for technical and creative industries. The company also continues to expand in textile printing, providing digital systems that support fabric customization and industrial-scale production. Ricoh’s inkjet innovations power many of its industrial solutions, combining accuracy, reliability, and advanced drop-on-demand technology for demanding printing applications.

B. Document Scanners (PFU/Ricoh Scanners)

Ricoh’s document scanning portfolio is built around technologies developed by PFU Limited, a company recognized globally for its expertise in image capture. PFU became part of the Ricoh Group through a strategic acquisition that strengthened Ricoh’s capabilities in high-performance scanning and digitization solutions. This integration broadened Ricoh’s reach in markets requiring reliable, high-speed, and accurate document processing.

Scanner Lineup: fi Series, SP Series, ScanSnap

Ricoh’s scanner lineup covers a wide range of professional and personal needs. The fi Series is the flagship line known for enterprise-grade performance, exceptional image quality, and durability in high-volume environments. The SP Series offers affordable and efficient scanning for small businesses and departments that require dependable daily document handling. The ScanSnap Series focuses on consumer and small-office users, delivering simple, intuitive, one-touch scanning for receipts, documents, photos, and personal paper workflows.

Key Technologies

Ricoh leverages several core technologies across its scanner range. Clear Image Capture enhances color accuracy, sharpness, and data readability by using advanced imaging sensors and processing algorithms. Intelligent paper protection helps prevent damage by monitoring document movement and detecting anomalies in real time. Additional features such as ultrasonic double-feed detection, high-speed feeding systems, and integrated OCR capabilities contribute to consistent, dependable performance.

Use Cases

Ricoh’s scanners support a wide variety of industries and applications. In corporate environments, they streamline document management, onboarding, and digital workflow automation. Government institutions rely on them for secure records processing and large-scale documentation tasks. The finance sector uses Ricoh scanners for customer files, compliance, and transaction records, while healthcare organizations depend on them for patient documentation, archival scanning, and digitization of medical records. Archiving and preservation projects also benefit from the accuracy and stability of Ricoh’s scanning technologies, making them suitable for libraries, historical institutions, and data-intensive organizations.

C. Smart Meeting & Collaboration Devices

C.1 Interactive Whiteboards
Ricoh Interactive Whiteboard D series offers interactive displays designed for collaborative work in hybrid environments. They support touch and pen input, multi-user interaction, and real-time content sharing. Hybrid meeting features enable seamless participation of remote and in-office attendees. Cloud integration allows direct access to shared documents and meeting notes.

C.2 Projectors

Ricoh projectors include short-throw, ultra-short-throw, and laser models suitable for business, education, and large-scale presentations. They deliver high-resolution images, flexible installation options, and energy-efficient operation. Recent award-winning models highlight Ricoh’s commitment to innovation and visual performance.

C.3 Unified Communication Systems 

Ricoh provides cameras and AV solutions that integrate with leading communication platforms like Microsoft Teams, Zoom, and Google Meet. These systems enhance hybrid meeting experiences with clear video and audio, simplified setup, and centralized management for corporate and educational environments.

D. Ricoh Software Portfolio

D.1 Document Management & Workflow Automation

Ricoh Content Manager provides secure document storage, retrieval, and archiving for enterprises.
Ricoh Smart Integration (RSI) enables automation of business processes and integration with cloud services.
Workflow applications support scan-to-cloud, OCR, and enhanced security for corporate environments.

D.2 Device Management & Security

Fleet management tools allow centralized monitoring and control of printers, scanners, and multifunction devices.
Remote support capabilities ensure minimal downtime and fast troubleshooting.
Firmware updates, security features, and compliance tools protect sensitive data and maintain regulatory standards.

D.3 Cloud & Digital Services

• Digitization services convert paper-based workflows into digital formats.

• Cloud storage and document routing simplify access and collaboration across teams.

• AI-driven productivity solutions analyze workflows, optimize processes, and enhance decision-making efficiency.

• Ricoh Awards & Recognitions

6.1 Product Awards

Ricoh printers and multifunction devices have received accolades from BLI/Keypoint Intelligence, Red Dot, iF Design, and other industry organizations.
PFU fi Series scanners have earned recognition for performance and reliability in corporate and government sectors.
Ricoh projectors, including models like the UHL3660, have won awards for innovation and design excellence.

6.2 Corporate Awards
Ricoh has been recognized for sustainability initiatives, innovative technologies, and workplace excellence.
Corporate awards highlight achievements in environmental responsibility, product development, and employee engagement.

6.3 Regional Awards
Ricoh has received regional awards across Europe, the USA, Asia, and Africa, reflecting its global impact and commitment to quality and innovation.

6. Ricoh Awards & Recognitions

6.1 Product Awards

• The PFU fi‑8170 scanner was awarded the BLI 2023 Scanner Pick Award from Keypoint Intelligence. (PFU)
  

• The ScanSnap iX1300 scanner won the IoT Breakthrough Awards’ Wireless Technology Innovation Award. (PFU)
  

• The RICOH IM C320F A4 colour multifunction printer earned a “BLI Pick Award 2025” from Keypoint Intelligence. (PR Newswire APAC)
  

• The RICOH IM C3010 A3 colour multifunction printer was also selected for a BLI Pick Award 2025, recognised for its productivity, usability and workflow capabilities. (PR Newswire APAC)
  

• The PENTAX 17 fixed‑focal‑length compact film camera (from the Ricoh Imaging division) won the Germany Red Dot Design Award 2025. (Ricoh)
  

6.2 Corporate Awards

• Ricoh Company, Ltd. was selected as one of the Global 100 Most Sustainable Corporations 2024 by Corporate Knights. (ricoh.com.my)
  

• The company received a Platinum rating from EcoVadis in April 2025, placing it in the top 1 % of companies assessed for sustainability performance. (ricoh.com.my)
  

• Ricoh earned the “ENERGY STAR Partner of the Year – Sustained Excellence” Award from the U.S. Environmental Protection Agency (EPA) in 2024 for its leadership in environmental sustainability. (ricoh-usa.com)
  

• The company was awarded “Gold Class” by S&P Global for sustainability performance in 2022. (ricoh.com)
  

• Ricoh received a Bronze award at the 9th Asia Integrated Reporting Awards for its value‑creation reporting. (ricoh.com)
  
  

6.3 Regional Awards

• In Canada, Ricoh Canada Inc. secured the 2025 ENERGY STAR® Canada Award for Manufacturer of the Year – Electronics. (ricoh.ca)
  

• (Additional regional awards may exist but are not listed here.)
  
  

7. The Future of Ricoh

• Ricoh is increasingly integrating artificial intelligence into office technology to enhance automation, predictive maintenance, and intelligent document processing.

• Workflow automation trends continue to streamline business processes, reducing manual intervention and increasing efficiency across enterprises.

• Cloud-native document systems enable secure access, collaboration, and management of information from any location.

• The company maintains a strong focus on hybrid work and collaboration, developing solutions that support both in-office and remote employees.

• Predictions for the next decade include further expansion of AI-driven productivity tools, sustainable and energy-efficient devices, and advanced smart workplace technologies that adapt to evolving business needs.
  
  

8. How Ricoh Products Fit Into Modern Business

8.1 By Industry

• 
  Ricoh solutions are tailored for government agencies, providing secure document management and workflow automation.

• In finance, Ricoh enables compliance, efficient scanning, and secure storage of sensitive documents.

• Healthcare organizations benefit from Ricoh’s high-speed scanners, multifunction printers, and digital archiving for patient records.

• Educational institutions use Ricoh interactive whiteboards, projectors, and printing solutions to enhance learning and collaboration.

• Enterprise clients leverage Ricoh’s multifunction devices, document management systems, and smart collaboration tools to optimize large-scale operations.

• Small and medium-sized businesses (SMBs) adopt Ricoh solutions for cost-effective, scalable printing, scanning, and workflow automation.
  
  

8.2 Solutions Architecture

• Ricoh products integrate into comprehensive workflow solutions, connecting devices, software, and cloud services to streamline business operations.

• They interact seamlessly with other vendors’ technologies, including Dell hardware, Microsoft 365, and Google Workspace, enabling interoperable digital ecosystems.

• Businesses choose Ricoh for digital transformation due to its combination of hardware reliability, software flexibility, cloud integration, and commitment to sustainability and innovation.
  

9. Final Thoughts

Ricoh has evolved from a small Japanese imaging company in 1936 to a global leader in printing, scanning, smart collaboration devices, and digital workflow solutions.
Its continuous focus on innovation, sustainability, and digital transformation has allowed it to adapt to changing business needs and emerging technologies.

Ricoh remains a leader due to its comprehensive product portfolio, commitment to quality, and ability to provide integrated solutions that support modern workplaces across industries worldwide.